I recently won an
eBay Motors auction for a 1993 Camaro. The listing was specific about the condition of the vehicle, and the seller had sold two other vehicles with positive feedback. Plus, eBay offers fraud protection up to $20,000. So how could I go wrong? I'm glad you asked. The financials: Winning bid $1226. Repairs: $2100 (more about this). Repairs left to be made: ~$3000. This just to make the vehicle match the auction description!
Kelly Nocella (
hotnocella1) listed this vehicle for her neighbor, Keith Bynum, whose last name she did not know. At first, Kelly wished to have deposit sent by PayPal, then after the auction changed her mind and wanted a money order or cashier's check. When I inquired about whether the car was drivable, as it was described to "run and drive excellently," she responded by email that it was drivable. The only problem with the vehicle noted in the auction was jerky shifting into 2nd gear. I called several transmission shops to inquire about costs for repairs, and was told they should be about $300. So I made an appointment to have the vehicle's transmission checked out before driving it from Spring Hill, Florida, to Wichita, Kansas, at a repair shop on Spring Hill.
But when I paid for and picked up the car, it would go no faster than 35 MPH. Shifting was fine, but there was no 3rd gear or overdrive. The car also pulled to the right and the steering wheel was cocked 45 degrees to keep it on the road. At the repair shop, the vehicle's condition was discovered to be far different than the auction, to the tune of about $5000! Ouch! In order to drive the vehicle back to Kansas safely, we had to rebuild the transmission, replace the u-joints, replace the rear brakes (they did not work at all, and in fact the DR brake had come apart due to a broken shoe!), replace tie rod ends, realign the vehicle, and replace the DF tire. At this time, we also discovered the front brakes worked, but the pads were completely gone (the tin warning clips had been removed from the front pads to eliminate that warning sound that brakes are bad), the AC did not work, the cooling fans did not work (were not hooked up), the fuse block under the hood was gutted so that relays for the cooling fans and other parts were missing and any replacement would not be held in place because the contacts were missing, the electric window motors did not work, the dash was broken, the odometer did not work, the radio did not work, there was no CD changer, and the PR wheel was severely bent on the inside bead. Each of these items were listed as features and/or working in the auction, or not mentioned as problematic in the auction. I made only the necessary repairs to drive back to Wichita safely.
In Wichita, I had the car checked further. The service engine bulb had been removed from the dash and codes are in the car's computer, indicating further problems. During this time, the seller had been notified by email that the condition of the vehicle was NOT like the auction description, but no response has ever come from the seller from these multiple notices. In fact, the seller has not made any contact with me regarding these problems and excessive repairs necessary to make the vehicle both safe and match the description. The owner of the vehicle did call me once to subtly threaten me that I needed to find something else to do with my time besides pursue getting my money back. He had also asked whether his conversation was being recorded (make of that what you will!) I also discovered that I cannot transfer the title for the vehicle into my name due to the way the title was signed with Keith Bynum's middle name spelled out. At this time, I have a POS Camaro that was completely misrepresented on eBay's auction that I cannot even tag, title and drive. A few days after getting the vehicle to Wichita, the front brakes locked up and also had to be repaired. The only accurate information about the car in the auction description was year, make, model and color.
I contacted eBay's fraud protection insurance agency,
Auction Insurance, only to discover that eBay's policy only covers 3 things: engine, transmission and body/frame. Each component is treated individually, and to be covered must require more than $1500 in repairs to be eligible. They even estimated the mileage of the Camaro, since its last recorded mileage on record, to be over 200,000 miles (the car was listed with 120,000 miles, but the odometer has not worked since before 2004!). Despite the 20 page fax that I sent to them detailing the misrepresentations and my expenses thus far with the vehicle, they would not honor the self-proclaimed fraud protection offered by eBay or make any further efforts to reclaim or refund my winning bid or monies for repairs already made.
I then tried contacting eBay thru their website over the past week, requesting that someone from eBay call me regarding this auction. I have also made complaint against the seller thru eBay's official system on their site. But after several days, no one from eBay has responded by email or phone to my request, and neither has the seller. I will try calling eBay tomorrow directly. This is all very disappointing, since I've been an active eBay member since 1996 and have over 1300 feedback rating, to say that I have done a lot of business over eBay.
I will update this blog as more information becomes available. As it stands right now, the car should have gone to the salvage yard, I have nearly $4000 wrapped up in it, I could have bought a really nice car for this money anywhere in the country, much nicer than the Camaro at any rate, and I cannot tag and title it so I can drive it, whatever the outcome.